QUESTIONS
Frequently asked
How does the per-seat pricing work?
Every paid plan is one simple rate: AED 110 per seat per month, or AED 95 per seat when you pay yearly (save 14%). Each plan has a minimum team size: Professional starts at 5 seats (from AED 550/mo, AED 475 yearly) and Agency starts at 20 seats (from AED 2,200/mo, AED 1,900 yearly). The seat price is the same on both — the difference is the perks (workspaces, white-label, support). Add seats anytime above the minimum; billing prorates automatically. Smaller teams can start free on Starter. Enterprise is tailored to your scale.
What's included with each seat?
Each paid account includes 1 active event. Integrations (reservations, thermometer, revenue, door counter, and more) are an add-on at AED 40/month per venue or event — they're not bundled into seats, and they're included only on Enterprise. WePlen can also integrate with any app and pull data from it. Agency unlocks unlimited active events plus multi-workspace and white-label.
How do AI credits work?
WePlen's AI runs on credits. The organization buys credits into one shared pool and allocates them to its team members, so spend is managed in one place. Every paid plan also gets 3 free AI runs each week for every 5 seats (use them on Blueprints, Suggestions or Minutes; resets weekly), so most teams never pay extra. The heavy AI actions spend credits: AI Blueprint (3 credits), AI Suggestions (3), AI Minutes (2), region/competition scan (3), daily client update (3), pitch/proposal deck (10), post-event wrap (5). Everyday work — tasks, timeline, chat, and live Control Room reads — is free and unlimited. Buying credits is volume-priced — the more you buy, the cheaper each one: from AED 3.75 per credit, dropping through 3.60 / 3.50 / 3.40 … down to AED 3.00 at 100,000+ credits. On Starter (free) there's no weekly allowance, so AI is pure pay-as-you-go.
When should I move from Professional to Agency?
The seat price is identical, so it's purely about features. Move to Agency when you need multiple workspaces (run events for several client brands under separate spaces), white-label with a custom domain per workspace, or unlimited active events. Sponsor pipeline, talent directory, priority support and read API access also unlock at Agency.
Why is WePlen so much cheaper than the tools it replaces?
Most teams stitch together Asana, Slack, Notion, an event tool and more — each charged per user, AED 90+ for Asana, AED 50+ for Slack. WePlen replaces the whole stack at one AED 95–110 per-seat rate with everything connected — and where you keep another app, WePlen integrates with it and pulls its data in. Net effect: roughly 80-90% savings. Use the team-size slider above to see your specific number.
Do I need a credit card to start?
No. Starter is free forever — sign up, create your workspace, and run your first event without entering any payment details. Upgrade later when you're ready.
What does "early access — 4 months free + 1 year at 50%" mean?
Sign a Letter of Intent (LOI) and join during the early access (beta) window, and you get 4 months free, then a full year at 50% off — on whichever tier you choose. It applies to your seat subscription only (not AI credits or integrations). The discount carries over if you upgrade tiers later. It's our thank-you to the operators who back WePlen early, and it's limited to the beta window.
Can I cancel anytime?
Yes. Plans cancel at the end of the current billing cycle — monthly at the end of the month, yearly at the end of the year — no questions, no retention friction. You keep access until the cycle you've paid for ends.
What about WhatsApp integration?
Pro and Agency tiers will get WhatsApp Business API integration in Q3 2026 — task pings, approval alerts, dispute notifications go to operators where they actually live (WhatsApp). Roadmap-tracked.
Is my data safe?
Yes. Data is hosted on Supabase (Mumbai region, ap-south-1), encrypted at rest and in transit. RLS isolates each workspace's data. Daily backups. UAE PDPL + global standards compliant. Enterprise tier gets custom data residency options.
Can I import from my existing tools?
Excel/CSV bulk import is on the post-beta roadmap. For now, our team helps Pro and Agency customers manually migrate during onboarding — usually 30 minutes for a single event.
Do you offer non-profit pricing?
Yes — registered UAE charities and not-for-profit cultural organizations get Professional at
50% off the standard AED 110/seat rate — AED 55/seat per month. The discount applies to the full monthly price; it doesn't stack on the yearly discount (no double discounting).
Reach out with proof of registration.