QUESTIONS
Frequently asked
How does the per-seat pricing work?
Professional starts at AED 299/month for 5 seats included. Each additional team member is AED 60/month. So a 10-person team (5 extra seats) pays AED 599/month, and a 20-person team (15 extra seats) pays AED 1,199/month. The Agency tier at AED 999/mo includes 20 seats and additional seats are AED 50/month — better unit economics for larger teams. Add/remove seats anytime; billing prorates automatically.
When should I move from Professional to Agency?
Two triggers. (1) You hit ~17 seats — Agency becomes cheaper than Pro at that point (Pro at 17 seats = AED 1,019, Agency = AED 999). (2) You need multi-workspace — Agency includes up to 5 separate workspaces with their own branding, ideal for agencies running events for multiple clients under different brands. White-label + custom domain per workspace also unlock at Agency.
Why is WePlen so much cheaper than the tools it replaces?
Most SaaS tools (Asana, Slack, Notion, Google Workspace) charge per user with no included base. WePlen includes a generous base (5 seats on Pro, 20 on Agency) before per-seat costs kick in — and the per-seat rate is much lower than competing tools (AED 50–60/user vs AED 90+ for Asana, AED 50+ for Slack, AED 50+ for Google Workspace). Net effect: roughly 80-90% savings on the total stack. Use the team-size slider above to see your specific number.
Do I need a credit card to start?
No. Starter is free forever — sign up, create your workspace, and run your first event without entering any payment details. Upgrade later when you're ready.
What does "early access — 6 months free + 50% off" mean?
Sign a Letter of Intent (LOI) and join during the early access (beta) window, and you get your first 6 months free, then 50% off your first year — on whichever tier you choose. The discount carries over if you upgrade tiers later. It's our thank-you to the operators who back WePlen early, and it's limited to the beta window.
Can I cancel anytime?
Yes. Monthly plans cancel at the end of the current billing period — no questions, no retention friction. Yearly plans get a pro-rated refund for unused months if you cancel within 60 days of payment.
How does escrow work?
During beta, WePlen tracks supplier commitments and payment status — actual money movement happens off-platform (your existing bank/PSP). Real escrow via Stripe Connect ships post-beta, with PSP licensing review in UAE. When live: client pays → WePlen holds 50% → supplier delivers → automatic 50% release → final 50% released after client confirms delivery.
What about WhatsApp integration?
Pro and Agency tiers will get WhatsApp Business API integration in Q3 2026 — task pings, approval alerts, dispute notifications go to operators where they actually live (WhatsApp). Roadmap-tracked.
Is my data safe?
Yes. Data is hosted on Supabase (Mumbai region, ap-south-1), encrypted at rest and in transit. RLS isolates each workspace's data. Daily backups. UAE PDPL + global standards compliant. Enterprise tier gets custom data residency options.
Can I import from my existing tools?
Excel/CSV bulk import is on the post-beta roadmap. For now, our team helps Pro and Agency customers manually migrate during onboarding — usually 30 minutes for a single event.
Do you offer non-profit pricing?
Yes — registered UAE charities and not-for-profit cultural organizations get Professional tier at 50% off, plus an additional 20% for annual billing.
Reach out with proof of registration.